Credit workflow optimization and automation

A leading global bank identified the need to streamline their largely manual, commercial credit decisioning process by leveraging external data.

Demyst now powers three separate applications at the bank, and with more on the way it quickly becomes the bank's "plug and play" external data partner.

As each new use case goes online, the business can focus on driving new capabilities and outcomes, while Demyst ensures the deployed applications continue to run smoothly and seamlessly for the business partners.

A proven path to production:

Discover

Problem: The customer’s lack of specialized resources in data testing meant they were stuck trying to determine which vendors to select.

Solution: Demyst’s prior experience with some of the vendors as well as our deep knowledge of testing resulted in a faster start critical momentum building.

Develop

Problem: A decades old decisioning system would need to consume the new attributes and the customer knew this would likely mean delays.

Solution: After careful consideration with the technology leaders, Demyst was able to customize the payload of the data and integrate seamlessly with the decisioning system.

Deploy

Problem: As a singular partner Demyst was able to satisfy multiple project concerns, including data and integration maintenance and support, freeing the business team to focus on outcomes.

Solution: The business team wasn’t staffed to handle data anomalies or post-release vendor management, which would grow project costs and cross-team dependencies.